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Store Policy

How do I track my order?

The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email.

What are your delivery options?

Regular mail- free shipping on all orders over $30 or more before tax

The customer has to request Express shipping.

How do I return an item?

Contact us via our RETURNS FORM to get a return authorization (return address) or exchange authorization within 7 days upon receipt of the product. 

FOR RETURNS PLEASE COMPLETE OUR FORM AND STEPS HERE.

 

What is your return policy?

Items received unused, unwashed, not in damaged or worn condition will be eligible for refund within the return timeframe. Original packaging is required for all returns.

 

The customer has to contact us to get a return authorization (return address) or exchange authorization within 7 days upon receipt if you want to return/exchange your purchase.

Discover the delicious world of freeze-dried treats at The "D" FACT'R. We offer a wide variety of freeze-dried fruits, vegetables, and even candy. Our products are carefully crafted to preserve the natural flavors and nutrients, giving you a healthy and convenient snacking option. Whether you're looking for a quick and nutritious snack or a unique addition to your recipes, we've got you covered. Explore our collection and indulge in the goodness of freeze-dried goodness.

freeze treats (Stickers (Circle))_edited
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